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BIO-Zertifikat

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Claudia Kuhn
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.. / Services/Webshop Logistics

Professional Logistics for Your Online Shop

More and more goods are being sold because of the cost efficiency of online shops and are subject to new rules of distribution. Price and product quality of the individual web shops are closely linked to each other but often is only secondary in importance regarding the purchasing decision of consumers. Thus, consumer decisions are often not just the product itself, but the added value they receive in service. Short delivery times, product quality, optimized shipping and fast processing of complaints are increasingly stronger indicators of why one makes a purchase. They create trust and promote long-term customer loyalty.
By outsourcing the entire back-end you will receive cost efficient Web Shop logistics. You can concentrate on operating and marketing your web shop and trust in our logistics experts. Through our professional service, safety standards of quality and quick delivery, we create service benefits that inspire your customers.

Professional Logistics for your onlineshop

Swiftness and Reliability for Customers

The incoming orders are forwarded to us through order processing. We assume the storage and delivery of your goods. We take into account your individual packaging and invoice forms. Supply shortages and the associated long lead times are a thing of the past.

Handling Customer Inquiries

Clients make many requests everyday, especially instructions for products and goods that can be ambiguous. This can truly be a huge challenge. It is true that the requested information is accessed mostly through the web shop; however the personal telephone interaction promotes customer dialogue. Furthermore, a specific product hotline is created and an individual approach is available to your customers as another alternate service, including questions about shipping.
Large online shops sell globally day and night, 24 hours a day, 7 days a week and have sufficient manpower that can be reached any time. Smaller companies should, therefore, ensure that orders are processed and being worked on, even if you are currently not available.

Our logistics experts work with you to ensure the storage of sufficient stock at all times, and thus avoid the loss of customers. We handle the entire process for you to allow you to have some downtime.

Call us to arrange an appointment. We can and will support you.